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Form Builder (5)

Create and customize data collection forms to advance your cases

How to add a Short Text form field

Modified on Thu, 25 Jul at 6:01 PM
Add a Long Text form field

Modified on Mon, 1 Apr at 5:28 PM
Add a Select Option form field

Modified on Mon, 1 Apr at 5:29 PM
Add a File Upload form field

Modified on Mon, 1 Apr at 5:42 PM
Add a Cloud Upload form field

Modified on Mon, 1 Apr at 5:53 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w procify.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m procify.freshdesk.com Session Contains the state of the shard.

_helpkit_session procify.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session procify.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials procify.freshdesk.com 2 months Used for user authentication.

wf_order procify.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type procify.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter procify.freshdesk.com Session Denotes which filter is applied for the tickets list.