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Workflow Builder Settings (4)

Workflow Version History

Modified on Tue, 2 Apr at 1:53 PM
Set a Name Pattern & Scheduled Executions

Modified on Fri, 5 Apr at 11:07 AM
Workflow Access

Modified on Tue, 23 Jul at 7:01 PM
How to set up task reminders

Modified on Fri, 26 Jul at 12:56 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w procify.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m procify.freshdesk.com Session Contains the state of the shard.

_helpkit_session procify.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session procify.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials procify.freshdesk.com 2 months Used for user authentication.

wf_order procify.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type procify.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter procify.freshdesk.com Session Denotes which filter is applied for the tickets list.