Understanding Task Priority Levels

Every task comes with a priority level that helps users understand how urgent or important it is. Priorities make it easier for teams to organize their work, stay focused, and respond to what matters most.

How Task Priority Works

When a task is created, its priority is automatically set to Normal. However, users with the appropriate permissions can manually change the priority of an open task at any time, adjusting it to Low, Normal, or High based on the task’s urgency.

Setting the right priority helps teams stay organized and avoid delays. At the same time, visibility in the task details and filters on the Tasks page make it easy to access and manage tasks more effectively.

Priority Levels

Low

Tasks marked as ‘Low’ priority are not urgent and can be addressed at a later time without impacting the overall workflow.

Normal

This is the default priority setting for all tasks. It indicates that the task should be completed in the normal course of work without requiring immediate attention.

High

Tasks marked as ‘High’ priority are time-sensitive or critical. These tasks should be prioritized and completed as soon as possible.

How to Change a Task's Priority

A task’s priority can only be updated from its details page. Users with the appropriate permissions can open the task, click on the priority dropdown, and select the desired priority level. Once updated, the change is immediately reflected on the Tasks page as well.